WikiLeaks; Right, Wrong or Redefining Normal?

November 28th, 2010 was the start of what fast became known on the internet as "CableGate". This was data leakage at a level never before seen or acknowledged by the general public. What has become so evident in the last week or so, is how much support Wikileaks is getting from the internet community. All manners of social networking are driving the spread of the cablegate phenomonon to extreme levels, prompting reactions, statements and comments from world leaders. This is a true demonstration of the power of the internet, good or evil? You decide...

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The Evolution Of Service Delivery Models

I grew up in South Africa and when I was 10 years old, there was no household internet service provider. In fact the entire service delivery model was entirely different from how it looks today. In my world, there was no such thing as email, or e-commerce or online services, it was all done with a letter or over the counter or through a personal relationship with the person providing whatever the service was. I remember a time when my mum knew her insurance broker by first name, and when my dad saw his mechanic or bank manager down the local pub. I remember a time when communicating with your friends meant rotating a circular dialling ring on one of those old telephones that you now find in museums. I remember a time when I didn’t have a “digital footprint”...

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